Ready to learn more?
Let’s discuss how Skilljar can help bring your training program to the next level. Request a demo, and our team will contact you to set up a time to walk you through our platform.
eBooks
3 Questions to Evaluate the Health of Your Customer Education Program
In this eBook, we’ve put together three questions to help you evaluate the health of your customer education program.
Download
Building a Business Case for Customer Training
In this eBook, we outline several ways to build an effective business case for customer training.
Download
Three Keys to Unlocking a Successful Customer Education Program
Learn about the three key attributes the most successful customer education programs share.
Download
Your Guide to Creating a Customer Onboarding Program
Learn how to create a successful onboarding program with this three-step process.
Download
A New Segmentation Model for Customer Onboarding
Discover a new framework for building a customer onboarding program and make a lasting impact on customer engagement.
Download
The Definitive Guide to Customer Education Metrics
Take a deep dive into metrics that optimize your program and communicate impact.
Download
Choosing the Right Technology for External Training
Learn about the key components of an external training LMS and why they’re essential.
Download
How Customer Education and Support Can Solve Each Other’s Problems
In this eBook, we’ll share real-world strategies to help customer education and support work together.
Download
Training for Lead Generation, Customer Onboarding & Support
Learn how to acquire, onboard, and retain customers.
Download
3 Reasons to Prioritize On-Demand Customer Training
A guide to scaling new customer launches.
DownloadCase Studies
Document Intelligence Co Drives Improved Product Adoption
Learn how ThoughtTrace leverages data-driven insights from Skilljar to correlate training data with customer health.
Download
Cybersecurity Provider – Modernized Training Experience
Learn how Cisco Cloudlock & Umbrella has trained more than 3,000 users across 1,000+ companies with an on-demand training portal.
Download
Real Estate Software – Customer Support Productivity
Learn how Qualia increased its Customer Success Team’s productivity by 30% with customer training.
Download
Digital Process Management – Training for Revenue Generation
Learn how Nintex secured 150+% higher ARR and a 34% reduction in support cases with customer training.
Download
Construction Software – Onboarding & Certifications
Learn how Procore Technologies, a construction management software company, launched an online onboarding and certification platform with more than 85K certified users.
Download
HR Application – Support Ticket Reduction
Learn how Zenefits, a human resources application, built a comprehensive training platform and decreased support tickets by 5%.
DownloadWebinars
Uncovering Insights with Customer Education Data Integrations
Learn about five common Customer Education challenges and how they can be solved with business product and service integrations.
View the Recording
Customer Education Strategy 101: Technology, Content, and Engagement for Success
Strategically develop a Customer Education program built on strong content, the right technology, and a well-crafted launch plan.
View the Recording
Monetizing Customer Education: Free, Fee, and Everything In Between
Learn about the free-to-fee continuum and best practices for developing a pricing and strategy for your education offers.
View the Recording
Translating Customer Education Success into Business Impact
Learn how to help executives understand the impact of your customer education initiatives.
View the Recording
The New Formula for Customer Onboarding
The key to product adoption is establishing value for customers early and often – download to learn more.
View the Recording
The Case for User-Level Onboarding in the Age of the Customer
Learn why user-level onboarding is most effective for long-term customer success.
View the Recording
Building a Customer Learning Destination with Video
This webinar will explore how to build a training program that focuses on marketing your product offerings.
View the Recording
Driving Customer Health Through Education
Learn how the integration of Customer Training Platforms and CRM systems can help you uncover valuable insights.
View the Recording
Why Every Tech Company Needs a Customer Enablement Program
Today’s customers have more choices than ever before. If you want to keep their business, you need to set them up for success from day one.
View the Recording
Adapting Customer Onboarding for an On-Demand World
Learn how to create an effective customer education strategy for the modern learner.
View the RecordingLinks
Skilljar’s Salesforce Integration 101
Learn all about how you can integrate your Customer Education data with Salesforce in this guide.
Download
Skilljar Implementation Planning Checklist
Download this template for a detailed checklist for each phase of your Skilljar implementation.
Download
Best Practices for Launching an LMS
Use this toolkit to ensure a successful program launch.
Download
The Ultimate LMS Project Planning Template
View this detailed checklist for each phase of your LMS implementation.
Learn More
The Essential Template for Your Customer Training Strategy
Get inspiration for your customer training strategy.
Learn More
A Guide to Marketing Customer Training
Learn about different ways to market customer training.
Learn More
Content Planning Map: A Template for Training Teams
Use this template to organize your content.
Learn More
2018 Customer Success and Training Conferences
2018 Customer Success and Training Conferences
Learn More