webinar

Proof of Learning = Proof of Impact: Show Your Exec Team What CE Really Delivers

July 15, 2025

Speakers

Caroline Van Dyke
Head of Content
Lila Krutel
Director of Global Education @ Gainsight
Adam Mackie
Head of Customer Success @ Skilljar by Gainsight

You're not just running an Academy—you’re running a revenue engine. Or at least, you should be. 

But proving that to your C-suite? That’s the hard part. Executives want to see business impact, not dashboards full of course completions.

Get a tactical, behind-the-scenes look at how top Customer Education and Customer Success leaders are partnering to connect training to outcomes that matter—like NRR, product adoption, and support deflection.

in this on-demand webinar you'll hear from Gainsight's Director of Education and Skilljar (by Gainsight's) Head of Customer Success, giving you the real behind-the-scenes story. Together, they’ll break down what it really takes to tell a unified, data-driven story that resonates at the executive level.

What You’ll Walk Away With:

  • A clear framework for leading vs. lagging metrics to isolate what matters most

  • The tried and true “trained = retained” story—and how you prove it to your CEO

  • A downloadable impact template to map your own CE metrics to business KPIs

  • Your playbook for aligning CE + CS priorities, even across org charts

Watch now!

Proof of Learning = Proof of Impact: Show Your Exec Team What CE Really Delivers
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