webinar

Proof of Learning = Proof of Impact: Show Your Exec Team What CE Really Delivers

July 15, 2025

9:00 AM PST

Speakers

Caroline Van Dyke
Head of Content
Lila Krutel
Director of Global Education @ Gainsight
Adam Mackie
Head of Customer Succes @ Skilljar by Gainsight

You're not just running an Academy—you’re running a revenue engine. Or at least, you should be. 

But proving that to your C-suite? That’s the hard part. Executives want to see business impact, not dashboards full of course completions.

Join us for a tactical, behind-the-scenes look at how top Customer Education and Customer Success leaders are partnering to connect training to outcomes that matter—like NRR, product adoption, and support deflection.

in this live webinar you'll hear from Gainsight's Head of Customer Education and Skilljar (by Gainsight's) Head of Customer Success, giving you the real behind-the-scenes story. Together, they’ll break down what it really takes to tell a unified, data-driven story that resonates at the executive level.

What You’ll Walk Away With:

  • A clear framework for leading vs. lagging metrics to isolate what matters most

  • The tried and true “trained = retained” story—and how you prove it to your CEO

  • A downloadable impact template to map your own CE metrics to business KPIs

  • Your playbook for aligning CE + CS priorities, even across org charts

Save your spot!

Proof of Learning = Proof of Impact: Show Your Exec Team What CE Really Delivers
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