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2022 Customer Education Benchmarks and Trends Report
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Trained customers are your best customers
Skilljar is the best external LMS to drive product adoption, increase net retention, and lower the cost to support customers and partners.
Companies who care about product adoption and customer success use Skilljar
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Drive product adoption through education
Skilljar is the leading enterprise Customer Training Platform, providing the tools and foundation for successful customer and partner engagement and enablement.
Drive Adoption
Increase adoption and retention rates by providing consistent, comprehensive, and trackable customer training.
Scale Resources
Enable your Customer Success teams by scaling your training program and proactively educating customers and partners.
Grow Revenue
Monetize your current program and accelerate results by putting customer health data at your team’s fingertips.
Skilljar Wins Top Rated Award on TrustRadius
In additional to being rated as the #1 LMS in Customer Training based on customer feedback, Skilljar also received the 2023 Top Rated Award in both the Customer Training and Corporate Learning Management categories.
Skilljar is the only leader on both TrustRadius and G2 in the Customer Education & Training categories.
User academies driving smart growth
“We chose Skilljar because of the systems we could integrate with. Other providers did not have the extent of integrations that Skilljar provided.”
Marybeth Merkle
eLearning Strategy and Development Analyst, Enact MI
“I’ve never had this kind of love affair with my LMS before. I didn’t realize how easy and accessible an LMS could be until I found Skilljar.”
Carin D’Oliva
Customer Education Program Manager, Asana
“I’ve been in software for what seems like forever. Skilljar is a unicorn in terms of how amazingly responsive, proactive and engaged they are with customers.”
Julie Badger
Director of Product Learning Experience, IPRO
Customer Education Resources
Recognized as the leader in Customer Education
G2: Category Leader, Customer Education
2023, 2022, 2021
TrustRadius: Top Rated, Best Feature Set, Customer Training
2023, 2022
APPEALIE: SaaS Customer Success Award Winner, Overall SaaS Award Winner in HR + Learning
2022, 2021
Inc. 5000: Fastest-Growing Private Companies in America
2022, 2021
Deloitte Technology Fast 500 Award Winner
2022, 2021
GeekWire: UX Design of the Year
2020
2020 Top Learning Portal/LMS Companies Watch List
2020, 2019, 2018
2022 Talented Learning Best Learning Systems Awards: Corporate Extended Enterprise
2022, 2019
G2: Category Leader, Customer Education
2023, 2022, 2021
TrustRadius: Top Rated, Best Feature Set, Customer Training
2023, 2022
APPEALIE: SaaS Customer Success Award Winner, Overall SaaS Award Winner in HR + Learning
2022, 2021
Inc. 5000: Fastest-Growing Private Companies in America
2022, 2021
Deloitte Technology Fast 500 Award Winner
2022, 2021
GeekWire: UX Design of the Year
2020
2020 Top Learning Portal/LMS Companies Watch List
2020, 2019, 2018
2022 Talented Learning Best Learning Systems Awards: Corporate Extended Enterprise
2022, 2019
We’re here to help
From onboarding to optimization, the Skilljar Customer Success team is with you every step of the way.
"Amazingly versatile. Helping us scale to thousands of students. More than anything, the Skilljar onboarding team is incredible - they set us up for success and proactively checked in with us for months, giving us constant advice on how to better our student experience."