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2022 Customer Education Benchmarks and Trends Report
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Find out what a trained customer is worth
With Skilljar, your Academy's revenue impact is finally clear. Deliver a personalized learning program, and prove that a trained customer is a retained customer.
Companies who care about product adoption and customer success use Skilljar
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Customer Education— your new competitive advantage
Transform education from cost center to strategic asset. Tie customer training to business impact, like product adoption, lower support costs, and retention.
Connect learning to revenue
Know Customer Education’s real business value using our tools, analytics, and data to tie adoption to retention and expansion.
Self-serve training with a personal feel
Lean on your Academy to educate customers on their terms and reserve your CSMs for only the most strategic conversations.
Built for external audiences
Designed for external learners, Skilljar elevates your Academy, making it a pivotal touchpoint in your customer journey.
Skilljar wins top rated award on TrustRadius
In addition to being rated as the #1 LMS in Customer Training based on customer feedback, Skilljar also received the 2023 Top Rated Award in both the Customer Training and Corporate Learning Management categories.
Skilljar is the only leader on both TrustRadius and G2 in the Customer Education & Training categories.
Academies driving smart growth
“There is no better vendor in regard to strategic partnership in a learning management system than Skilljar. Our customers rave about the experience!”
Stephanie Pellegrino
Director of Customer Education and Training, Gong
“I’ve never had this kind of love affair with my LMS before. I didn’t realize how easy and accessible an LMS could be until I found Skilljar.”
Carin D’Oliva
Customer Education Program Manager, Asana
“Skilljar helped give us the flexibility we needed to scale across a variety of modalities and strategically build a strong program across all lines of business.”
Allison McGreevy
Customer Education Senior Manager, LinkedIn
Customer Education Resources
Recognized as the leader in Customer Education
G2: Category Leader, Customer Education
2023, 2022, 2021
TrustRadius: Top Rated, Best Feature Set, Customer Training
2023, 2022
APPEALIE: SaaS Customer Success Award Winner, Overall SaaS Award Winner in HR + Learning
2022, 2021
Inc. 5000: Fastest-Growing Private Companies in America
2022, 2021
Deloitte Technology Fast 500 Award Winner
2022, 2021
GeekWire: UX Design of the Year
2020
2020 Top Learning Portal/LMS Companies Watch List
2020, 2019, 2018
2022 Talented Learning Best Learning Systems Awards: Corporate Extended Enterprise
2022, 2019
G2: Category Leader, Customer Education
2023, 2022, 2021
TrustRadius: Top Rated, Best Feature Set, Customer Training
2023, 2022
APPEALIE: SaaS Customer Success Award Winner, Overall SaaS Award Winner in HR + Learning
2022, 2021
Inc. 5000: Fastest-Growing Private Companies in America
2022, 2021
Deloitte Technology Fast 500 Award Winner
2022, 2021
GeekWire: UX Design of the Year
2020
2020 Top Learning Portal/LMS Companies Watch List
2020, 2019, 2018
2022 Talented Learning Best Learning Systems Awards: Corporate Extended Enterprise
2022, 2019
We’re here to help
From onboarding to optimization, the Skilljar Customer Success team is with you every step of the way.
"Amazingly versatile. Helping us scale to thousands of students. More than anything, the Skilljar onboarding team is incredible - they set us up for success and proactively checked in with us for months, giving us constant advice on how to better our student experience."