A Comprehensive Guide to Customer Education

As Customer Education professionals, we’re frequently asked to define what exactly is Customer Education. Whether you’re new to Customer Education, or in need of a refresh, we’re excited to share our comprehensive, online guide to all things customer training, which can be found at Skilljar.com/what-is-customer-education.

Customer Education can truly be a game-changer for your organization. And don’t just take our word for it - see what others have to say by checking out some additional resources from industry experts below.

• TSIA (Technology Services Industry Association), Maria Manning-Chapman: 7 Ways Education Services Fits into Customer Success
• Talented Learning, John Leh: Best Customer Education Blogs: 25 Must-Reads for Learning Professionals
• Training Industry: Training Industry Glossary: Customer Education
• CustomerThink, Larry Alton: The What, Why and How Behind Customer Education
• Medium, Sumeru Chatterjee: What is Customer Education and why should Customer Success teams care?
• HubSpot, Swetha Amaresan: 7 Reasons to Build a Customer Education Program

Still hungry for more? Head over to the Skilljar Resources Library for downloadable eBooks, on-demand webinars, case studies, and more!