The Greatest Hits: 2025 in Digital CX

You know us from The Skillet and Customer Education Bi-Weekly. And if you don't? Now, we hope you do! 

We spent the year scanning LinkedIn, communities, and real conversations to collect what we learned from you (mostly so you don’t have to live online like us), and now we're  pulling the greatest hits together in a live session. The first of it's kind!

Expect banter, highlight reels, a few memes, and of course, plenty of time for your questions.

What this is:

• A fast, fun, Weekend-Update-style recap of the year
• A live conversation featuring real talk, light (or heavy) banter, and YOUR live questions
• The highlights you actually need before 2026 planning begins

What you’ll get:

• The top shifts in Education, Community, and Digital CS
• Why these programs now function as one connected learning ecosystem
• The sound bites and takeaways that shaped the year
• The templates, frameworks, and tools you’ll want for January
• Clear signals on driving adoption, retention, engagement, and support deflection
• People to follow, ideas to revisit, and advice to take or leave

Save your spot—we'll see you there, ugly holiday sweaters and all!