What is Connect?
Skilljar Connect is an annual conference bringing together customer training professionals and industry leaders to build a community of expert educators. Come network with fellow Skilljar users and learn how Customer Education fuels the future of business.
Learn & Share Best Practices
Connect with Your Peers
Celebrate Your Successes
Need more reasons to join us? Check them out here.
Check out the complete agenda here.
Value-based Customer Onboarding: How education can drive long term success
Senior Director, Zenefits
Learning Manager, ClearCompany Talent Management Software
Manager, Curriculum & Content Development, Jamf
Partnering with Customer Success: How integrated customer education data can help drive business outcomes
Head of Customer Education, Asana
Vice President, Customer Success Programs, Nintex
Director of Education & Enablement, ThoughtTrace
Technical Training Content Developer, Looker
Aligning Customer Education and Certifications: Models for achieving integrated outcomes
Director of Communication & Certification, Procore Technologies
Senior Manager, Customer Education, Outreach
Certification Manager, QuickBase
Hyatt Olive 8 Seattle
Nestled in the theater district of downtown Seattle, the Hyatt at Olive 8 is walking distance to Seattle's most famous attractions, shopping and restaurants. The historic Pike Place Market and Puget Sound are just a few blocks away.
Reserve your hotel room at our discounted rate by Monday, October 14, 2019. You'll want to book soon as rooms are limited.
Skilljar Connect 2018 Sessions
Suzanne Ferry, SVP of Global Training and Development at MapR, explores different business models for Customer Education, the factors to consider when selecting the right model for your company, and how to measure and socialize your program’s progress.
Hosted by Maria Manning-Chapman, VP Research, Education Services at TSIA, and featuring Adam Avramescu, formerly of Checkr, Julie Ormond of Avalara, Colleen Lai of Procore, and Kristine Olsen of Digital Guardian, this panel discusses the most effective types of Customer Education content, content development methodologies, and content evaluation techniques.
Hosted by Skilljar CEO, Sandi Lin, with Doug Pepper, Managing Director at Shasta Ventures, and Rajeev Batra, Partner at Mayfield, this session examines the increased focus on Customer Education as a business imperative and the changing circumstances that have prompted this shift.
Hosted by Skilljar’s Linda Schwaber-Cohen, and featuring Peter Goldstein of Quick Base, Mojtaba Navid of Autodesk, and Karen Farmer of Outreach, this panel explores how each panelis uses data to make more strategic decisions about their Customer Education programs and how they report on the progress of their programs internally.