Skilljar APPEALIE 2021 Award Winner

Skilljar is a Double Winner for the 2021 APPEALIE SaaS Awards

At Skilljar, we are so happy to announce two prestigious recognitions in the 2021 APPEALIE SaaS Awards that acknowledge our commitment to customer education, training, and success — the SaaS Customer Success Award and the Overall SaaS Award in the HR + Learning category. It’s an incredible honor, especially after being recognized on this year’s INC 5000 list for our rapid growth as well as our continuing position as a Leader on G2 based on the reviews of our users.

The APPEALIE SaaS Awards are the most selective in software. The winning Overall SaaS Awards are selected based on customer feedback and data, including Net Promoter Scores™ (NPS) significantly above SaaS benchmarks. They also conduct further due diligence, including an evaluation of the user experience, recent product enhancements, and third-party analyst research. The Customer Success Award winners are selected based on the best customer success stories and outcomes.

“Skilljar is proud to be among the recipients of the 2021 APPEALIE awards, which support the belief that success today is defined by more than a great product – it’s about customer delight,” said Sandi Lin, Skilljar’s CEO and Co-founder. “One of our company’s core values is Customer Focus, and this recognition reflects on our goal to delight our customers.”

We’ve built a unique product offering designed for training external audiences, and our customers are among the most forward-thinking in SaaS today because they understand that a trained customer is your best customer. — Sandi Lin

Our Customers’ Success Also Means Success for Their Users

What makes us even happier and underscores our customer-centric philosophy is the fact that 10 of our customers also won APPEALIE awards this year: 15Five, AppFolio, ChurnZero, Hopin, Intercom, PandaDoc, Pendo, Workato, Xero, and Yext. These APPEALIE award winners understand that true customer success happens when their users are fully engaged, understand how to best use their products, and feel supported along their journey. That is our approach at Skilljar, and we believe that should be the path for any company that cares about building a healthy business and a strong brand.

We are thrilled to share this recognition with the other APPEALIE honorees that use Skilljar’s Customer Education Platform to transform the way they onboard, educate, and delight their customers. — Sandi Lin

In addition to Skilljar, 10 of the 2021 APPEALIE award winners are also Skilljar customers.


To date, Skilljar’s customer education software has helped companies educate and train millions of their external learners. Skilljar-powered education transforms learning experiences and turns our customers’ users into product experts who can innovate and make positive changes in their own companies. This reach takes on increased prominence during a time when remote work is now a regular way of life for many companies and more users demand delightful self-service training options to get the most out of the products they buy. We’re very proud of this impact and the recognition from APPEALIE, for ourselves and so many of the customers we love to serve.

If you love your customers and want to scale your onboarding and customer success, please request a demo of Skilljar today.