These are trying times. With the global COVID-19 pandemic, we’re all learning to adjust to the new normal, and to our new world of work. This is also an important time to be present and supportive in addressing your customers’ needs, and in helping them get through this difficult time. Customer Education and training programs can be an essential mechanism for developing and delivering this support.
We’re hearing from many of our customers that recent events are causing them to move even more of their training to the digital, on-demand format. Making the transition from in-person to virtual training can seem daunting, especially for organizations that haven’t previously offered training modalities online, but it doesn’t have to be. In this eBook, we’ll walk you through the ins and outs of on-demand, virtual training, and share how-tos and tips for getting started.