When fully scaled, many Customer Training teams provide multiple learning delivery options to best serve their customer base. In addition, training teams are sometimes responsible forother aspects of customer knowledge management, including community forums and help documentation.
Download "How to Build a Customer Training Team" to learn:
- How a typical Customer Training team is structured
- Sample job descriptions for each role
- Why each position is important (from the experts themselves!)
...and more. Click to download the full guide below!
{{cta('abbcf0b8-9061-45de-a998-7a210d7811a5')}}
Read more blog posts
blog
What is Customer Enablement? A SaaS & B2B Guide to Tools
Read now →
Customer Success
Training Strategy
blog
Advantages & Benefits of Instructor-Led Training (ILT) Education
Read now →
Customer Spotlight
Instructor-Led Training (ILT)
Training Strategy
blog
7 User Onboarding Best Practices
Read now →
Content Development
Customer Onboarding
Customer Success
Training Strategy
Ready to take Skilljar for a spin?
Take an interactive tour of Skilljar, or book your demo with our team.