“Should you use gamification to increase customer engagement?”
“Is it better to allow anyone to access your community and training content, or should you gate it? And is it a concern if competitors find it?”
“What is the overlap between community and training?”
These are just a few of the questions we received on our recent webinar with Glint and Insided.
The webinar was packed with great insights from the Glint team, and since we didn’t have time to get to all of these questions live, Remco and I met up after the webinar to give you our take. Tune in below for our quick review of these questions, which came directly from Customer Community and Education leaders.