Based on our findings from surveying 250+ external (customer and partner) education teams, this report is the most comprehensive survey of the external education industry to-date. The report provides insights related to budgets, target audiences, training formats and engagement, completion rates, monetization strategies, and more.
With this report, you will see how companies across a variety of industries are building, optimizing, and measuring their training programs, and uncover ways to do the same with your training initiatives.
Key insights from our research include:
- 81% of responding organizations use their training programs to educate multiple audiences.
- 62% of respondents indicate their training budget has increased year-over-year, and 83% expect their budgets to increase in the next 1-3 years.
- Of the 56% of respondents who currently charge for training, 74% expect to further monetize aspects of their program in the next year.
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