Webinars

COVID-19 has resulted in enormous shake-ups in the Customer Education world. Customer Education teams are quickly adapting their programs to accommodate the new needs of their customers, and the new conditions of the remote work environment. In this webinar, we’ll sit down with Craig Jansen, Head of Product Education at Contentsquare, and Mark Sanders, Director of Product Enablement at Lotame to discuss how to adapt to this New World of Work.

The best onboarding programs have a super power: they’re constantly improving. Here at Skilljar, we’ve learned a thing or two about onboarding, both by crafting our own experience, and by collaborating with the best Customer Education professionals in the world. In our upcoming webinar, we’re going to share these learnings with you. Join our all-star team of onboarding pros for this next webinar.

In this webinar, Bailey Edgell, Senior Customer Education Program Manager, will share how the program she’s built differentiates Culture Amp from its competition, and how it benefits customer health, account expansion, and sales enablement.

In this webinar, Steve will share lessons learned from building UserTesting’s Learning Navigator and on-demand University, and why Customer Education is an important part of CX—and CX is an important part of Customer Education.

In this webinar, Daniel Quick, the Head of Customer Education at Asana, will share how he brings his background in game design into the Customer Education experience at Asana, and help you do the same.

In today’s learning economy, credentials are easy to come by. Do you know what the differences are between badges, certificates, and certifications? And how you can decide which is right for your customers? In this webinar, we’ll walk through each of these types of credentials and review the risks and benefits of each.

In this webinar, SmashFly’s Vice President, Customer Success, Chrissy Irvine, and Hannah Leary, SmashFly’s Customer Success Operations Specialist, will share how their team created a world-class training program that blends self-service and instructor-led training.

In this webinar, Natasha Husein, Product Marketing Manager at classroom learning technology company, Clever, will present her strategy for branding Clever Academy, and creating customer champions that drive widespread program adoption.