Why Attend?

Skilljar Connect brings together the industry’s best in Customer and Partner Education to learn, collaborate, and exchange ideas. Now in its third year, Skilljar Connect 2020 is two days of insight-rich keynotes, breakout sessions, expert panels, and roundtable discussions dedicated to creating best-in-class customer training and certification programs. All are welcome, and this year, we’re going virtual and bringing Connect to you!

Past Attendees

What to expect?

Two incredible days of learning, exchanging ideas, and celebrating innovations in Customer Education with Skilljar.

Join us for:

  • Specialized conference tracks that fit your interests and role
  • Skilljar Connect’s signature roundtable discussions focused on topics that matter to you
  • Content that fits your level of expertise, whether you’re a seasoned pro or just starting out in the industry

Speakers

Skilljar Connect’s speakers are leaders in Customer Education, Services, and Customer Success who take a learner- and customer-centric approach to drive valuable business outcomes and growth with their programs. Be sure to check back as more speakers are added!

Sandi Lin
CEO & Co-founder
Skilljar

 

Rod-Cherkas

Rod Cherkas
VP of Global Professional Services
Gainsight

Shelly Berkowitz

Shelly Berkowitz
VP Training
Zuora

Jim Kalbach
Head of Customer Experience
Mural

 

Liana Maharaj-Parrish
Global Head of Certification Programs
Slack

Sonia-Sawlani

Sonia Sawlani
Global Head of Scaled Customer Education
LinkedIn Marketing Solutions

Stephanie Hurst

Stephanie Hurst
Head of Customer Learning
LinkedIn Talent Solutions

 

Stephani-Pellegrino

Stephanie Pellegrino
Manager, Global Customer Education
LinkedIn Sales Solutions

Craig-Morrison

Craig Morrison
Global Customer Learning Manager
OSIsoft

Chris Anderson, Guru

Chris Anderson
Director of Community Learning & Love
Guru

Fresia Jackson, Culture Amp

Fresia Jackson
Senior People Scientist, Customer Education
Culture Amp

 

Jeff Resnick

Jeff Resnick
eLearning Specialist
OSIsoft

Amy Hargis, Snowflake

Amy Hargis
Director of Educational Services
Snowflake Computing

 

Keri

Keri Schneider
Education Services Operations Manager
Snowflake

Randon Ruggles
Senior Manager, Curriculum and Content Development
Jamf

 

Imtiaz Alam, Guru

Imtiaz Alam
Instructional Designer
Guru

 

Dave Derington
Senior Manager, Customer Education
Outreach

 

Adam Avramescu
Head of Global Customer Training & Enablement
Slack

 

Stefanie-Menusso (1)

Stefanie Menusso
Head of Marketing Services
Sika

 

Sara Robba
VP, Customer Success
Skilljar

 

Mark Tippin
Head of Learning Experience
Mural

 

April Trask, Slack

April Trask
Senior Enterprise Learning Experience Designer
Slack

 

Kyle Schuler
Manager, Curriculum & Content Development
Jamf

Sharon Castillo
Director of Global Education
DataRobot

 

Debbie Smith
Customer Education Program Manager
Braze

 

Kelly Havens
VP, Finance & Operations
Skilljar

Macz Norton
Customer Success Manager, Skilljar
Skilljar

Jessica Nelson
Manager, Customer Success
Skilljar

Ana Mays
Customer Success Manager
Skilljar

Dean Spalding
Customer Success Manager
Skilljar

Session Tracks

Program Strategy Track

The Program Strategy track is designed for executives and managers interested in learning innovative approaches to building and expanding Customer and Partner Education programs. Topics will include program infrastructure, operations, technology, go-to-market strategies, program measurement, and more.

Content Development Track 

The Content Development track is created for Instructional Designers, Learning Experience Designers, and Trainers looking to learn new techniques and gather creative ideas to infuse into their content creation strategy and processes. Sessions will discuss methods, tools, and examples of learner-centric content.

Agenda At-a-Glance

 

Thursday October 1, 2020
8:30AM – 2:00PM PDT
Friday October 2, 2020
8:30AM – 12:00PM PDT

Tickets

Register today for Skilljar Connect to gain access to keynotes, 25+ sessions, roundtable discussions, and virtual networking. It’s all free!

If you’re a Skilljar customer, we have even more in store for you. Join us Thursday afternoon for special, customer-exclusive content. More details will be sent to registered customers on how to gain access in the coming weeks.

 

Golden Skillet Awards

Innovation in Customer Education Award
Honors training programs demonstrating innovation, thought leadership, and industry-wide contributions

Impact Award
Recognizes programs that have set and achieved ambitious corporate business goals and are well-appreciated for their impact on the business

Success in Practice Award
Recognizes programs that have achieved a remarkable milestone using Skilljar

FAQ

When is Skilljar Connect?
Skilljar Connect will take place on Thursday, October 1, from 8:30 AM – 2 PM PDT and Friday, October 2, from 8:30 AM – 12 PM PDT.

How do I access the Skilljar Connect Platform on October 1?
You’ll receive an email with the link to join the virtual conference several days before and on October 1.

Will I be able to access session content after Skilljar Connect?
Sessions will be recorded and most will be shared with registrants after Connect. We recommend you join us live to get all the benefits of the conference, but if you miss a session, or wish to rewatch it, you will be able to access the content later.

What are roundtable sessions?
One of the best parts of Skilljar Connect are our signature roundtable discussions, where you get the opportunity to discuss specific topics with peers. We’ll be hosting these sessions virtually, so be sure to select your preferred topics at registration.

Can I come to Skilljar Connect if I’m not a Skilljar customer?
Yes! Skilljar Connect is open to the entire Customer and Partner Education community. We’re looking forward to seeing you.

Don’t see your questions?
Send us your question and we will get back to you ASAP!

Interested in Past Recordings?

Check out some of our sessions from previous years on Skilljar Academy!

View All

Reserve your spot today!