When you’re entrenched in the day-to-day details of your Customer Education program, it’s easy to tell when you’re experiencing roadblocks. But your CEO and other decision makers at your organization may not be aware of these issues or understand why it is important to them. In short, they don’t understand why the should care about customer training.
Whether you’re looking to update or expand your current training program, or seeking executive buy-in and resources for a new program, this eBook will outline several ways to build an effective business case for customer training – from identifying current business challenges, to conducting a costs-savings analysis. Click below to download a copy now.