Our Customer Spotlight blog series is all about sharing how Skilljar customers are building and evolving their Customer Education Programs to drive positive business results. This week, we’re profiling OSIsoft, the market-leading PI system.
Prior to working with Skilljar, OSIsoft was using a homegrown Learning Management System that was originally built to enable registration for classroom training. While it was effective at addressing that need, it did not serve the company’s growing demand for online learning. And because content was often hosted in multiple locations, the learner experience was fragmented.
Together with Skilljar, OSIsoft built OSIsoft Learning, a customer and partner education portal that goes beyond a basic training course catalog to offer a holistic customer learning experience. OSIsoft’s training incorporates lab environments into every online course and gives customers valuable, hands-on practice with their products. Their program also includes role-based learning paths with short eLearning modules that learners can easily find and access. Additionally, OSIsoft introduced virtual, instructor-led training (VILT) into its platform, offering more in-depth training opportunities and live interaction with OSIsoft engineers.
Want to know more? Check out our latest case study with OSIsoft on the Skilljar website now!